Webinar Recap: How to Communicate with Different Generations in the Workplace
November 15, 2024
Recently, we hosted an insightful webinar with Lisa Fisher on communication across different generations in the workplace.
Meet the Expert
Lisa Fisher, a trainer, coach, speaker, and consultant, led the webinar. Lisa is a founding investor for Lansing Keller Williams Realty franchise, an ambassador for the Lansing Regional Chamber of Commerce, and a member of SBAM’s Leadership Council.
What is Generational Communication?
Generational communication focuses on understanding and bridging the communication gaps between different generations in the workplace. This is crucial as it impacts team dynamics, retention, and overall productivity.
Key Takeaways
- Generational Breakdown: The webinar covered the five generations in the workplace: Traditionalists, Baby Boomers, Gen X, Millennials, and Gen Z. Each generation has unique characteristics and communication preferences.
- Historical Influences: Key historical events that shaped each generation were discussed, such as the Great Depression for Traditionalists and the rise of the internet for Millennials.
- Communication Preferences: Effective communication strategies for each generation were highlighted. For example, Traditionalists prefer face-to-face communication, while Millennials favor texting and instant messaging.
- Workplace Dynamics: The importance of understanding and respecting different work ethics and values was emphasized. For instance, Baby Boomers value loyalty and hard work, whereas Gen Z values creativity and individuality.
- Retention Strategies: Tips on retaining employees from different generations were provided, such as offering mentorship programs and fostering a collaborative work environment.
If you were not able to attend this webinar or would like to revisit the content for further review, please watch the recording below!
Webinar | How to Communicate with Different Generations in the Workplace
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