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Managing Problem Employees

Course Code: SBSHASE_24004

Participants will hear why problem employees need to be managed carefully. This course will help identify problem employees, introduce strategies necessary for effective management, and review documentation techniques that will both support termination and prevent against arbitration issues and legal liability.

This course will be held virtually on October 23, 2024, from 9:00am to 12:00pm. Capacity is limited to 22 people. 

The purpose of this training is to demonstrate how to utilize various approaches to communicating and documenting for poor performance, violation of work rules, bad behavior, unprofessional conduct or communication and more. 

Upon completion of this course, the learner will be able to: 

  • Identify different types of problem employees 
  • Develop, communicate and enforce performance expectations 
  • Use tools to properly document performance issues and discipline 
  • Identify strategies for communicating “negative” information 
  • Utilize “due process” for both represented and at-will employees 
  • Prepare for, document, and communicate disciplinary action, performance improvement plans, performance evaluations, and terminations 
  • Discuss best practice fundamentals and common disciplinary mistakes 
  • Define federal and state laws that protect employees and employers 

This course would be beneficial to HR personnel, managers, and supervisors. 

Point Value: 4