Turning Unhappy Customers into Fans
The weatherman has the world’s easiest job. He can over promise and under deliver to his heart’s content and still keep his job. Other than a few unhappy school kids, no one gets upset when the predicted …
The weatherman has the world’s easiest job. He can over promise and under deliver to his heart’s content and still keep his job. Other than a few unhappy school kids, no one gets upset when the predicted …
Check this list to see if you lawmaker voted "yes" to reform business taxes and help create jobs. If he or she did, call them and say thanks. If they voted "no", ask them why …
Marcos Dantus, president/CEO of Biophotonic Solutions Inc. of East Lansing, received the Innovation of the Year Award at the Michigan Celebrates Small Business event April 29 in Lansing. The Innovation Award is presented by the Small …
The Small Business Association of Michigan (SBAM) thanked House Speaker Jase Bolger; Rep. Jud Gilbert, chairman of the House Tax Policy Committee; and the Republican members of the House Tax Policy Committee for their leadership …
Anyone who harbors doubts about the impact that Michigan small businesses have on job growth and economic expansion will be enlightened by statistics recently released by the Edward Lowe Foundation. Looking at the companies that made …
By Scott Lyon, health care expert for the Small Business Association of Michigan President Obama’s health care overhaul, the Patient Protection and Affordable Care Act of2010, mandates employers to report the cost of group health plan coverage …
Never fear, we’ve found some terrific applications for you to “Maximize Your Web Surfing ROI!” The list of applications contains a mix of browser “plug-ins,” cloudbased applications and local applications. Before we get started though, allow …
Gov. Snyder talks about why small business owners should support and help pass the job-creating consensus budget and tax reform. Click the play button below to hear the exclusive interview by SBAM's Vice President Communications …
Social media marketing is growing in popularity and is being used by companies small and large. Through the networks for social media marketing, people share information, share opinions, tell people what they think about products, …
The Small Business Association of Michigan (SBAM) says that the tax reform proposal, announced April 12 at the state Capitol by the Governor, Lt. Governor, Senate Majority Leader and Speaker will lead to strong small …
by Tracy Panich, Regional Director of Preparedness and Health and Safety for the Mid Michigan Chapter of the American Red Cross. From SBAM’s member-only Focus on Small Business magazine. On average 500,000 Americans die of cardiac …
The Small Business Association of Michigan’s Annual Meeting and Networking Luncheon, June 23 from 11:30 a.m. – 1:30 p.m. at the Kellogg Hotel & Conference Center in East Lansing, features a keynote address by Gov. …
By Nancy Boese, Michigan Small Business and Technology Development Center. From SBAM’s member-only Focus on Small Business magazine. Companies have different stages of development and the decision to diversify into new markets or new products can …
SBAM President & CEO Rob Fowler, interviewed on GR Press Live/Newstalk 1340 WJRW in Grand Rapids, said Gov. Rick Snyder's budget tells people the state is open for business again. Click here to listen to the …
By David Fant, chairperson of SBAM’s Strategic Communications Advisory Committee. From SBAM’s member-only Focus on Small Business magazine. Sitting here in my home office, I got to thinking about the idea of a company of one. …
Rob Fowler, president and CEO of the Small Business Association of Michigan, and Jennifer Owens, vice president of business development at Ann Arbor SPARK, will participate in an online chat on Tues., March 22, noon …
The Small Business Association of Michigan (SBAM) kicked off an online campaign today to educate small business owners on Gov. Snyder’s efforts to repeal the Michigan Business Tax and rally support for the proposal. A …
By Paul Hense, CPA. From the Small Business Association of Michigan’s member-only Focus on Small Business magazine. I love to spend time with my wife, kids, grandkids, brothers, my farm in Cheboygan, my Boston Whaler, the …