News & Resources

Four key strategies to help you boost your customer profitability

Four strategies to help you maximize the customer profitability of your small business.

September 6, 2016

Stretch to get to your sales goals!

Tips to get out of your comfort zone to hit those sales goals.

September 1, 2016

When it comes to sales, avoid being trapped into the role of unpaid consultant

How to bid and negotiate for sales without falling into the trap of being an unpaid consultant to your customer.

August 31, 2016

Five customer service tips that will make clients love you

Customer service is always a hot topic in both the consumer and business space. Everyone knows it’s important, but how can you implement the practices to make your company stand out from the rest?

August 29, 2016

Use the tools of LinkedIn to improve your sales process

A sales expert shares his tips for how to use LinkedIn to collect sales prospects and improve your sales process.

August 25, 2016

4 steps for promoting your webinar

Have you ever found yourself in this situation?You’re about 3 days out from putting on a live webinar. You’ve been spending countless hours getting everything prepared and having a great presentation ready to deliver. But then …

August 24, 2016

A blog can boost your small business online visibility

Five basic ways to promote your business online.

August 19, 2016

Hot digital marketing trends to improve your small business sales

A digital marketing expert shares the latest trends to help your small business sales strategy.

August 17, 2016

Learn how to improve sales at your small business

How can small business owners energize and improve their sales process?

August 15, 2016

How to snag more followers for your small business Facebook and Twitter accounts

Tips and tricks for boosting the number of potential customers who follow your small business Facebook and Twitter accounts.

August 13, 2016

Get more “followers” for your business Facebook page

Today on SBAM Shorts we hear from a social media expert about the best ways to get customers to follow you on Facebook.

August 5, 2016

Harness the power of social media and LinkedIn to earn business

Eight key social media trends you need to know about, and how to harness LinkedIn to surface more business.

August 4, 2016

Outdoor advertising is hipper than you might think

Michael Rogers, vice president communications for the Small Business Association of Michigan, talks with Candice Simons, owner of Brooklyn Outdoor, about modern uses of outdoor advertising by small businesses.

August 1, 2016

Managing customer expectations in the sales process

Michael Rogers, vice president communications for the Small Business Association of Michigan, talks with Joe Marr about managing customer expectations in the sales process. Joe Marr of Sandler Training in […]

July 26, 2016

Turn those visitors into leads with content marketing

Turning visitors into leads is not a step, it’s a process that involves many steps. But it all begins with your content. Throughout the entire process, your content is what will keep visitors enticed and inevitable convert …

July 25, 2016

The latest social media tips and advice

Harness the power of social media to help your small business thrive and prosper