(By David Fant, chairman of SBAM’s Strategic Communications Advisory Committee. From SBAM’s member-only Focus on Small Business magazine.)What does it take to become a successful business? And what does it take to remain in business …
SBAM’s Michael Rogers talks with business consultant Tom Borg about phone answering techniques for your small business, the importance of greeting customers at the door and appropriate ways to deals with customer complaints. Also on …
Many of you have called with questions regarding the Family and Medical Leave Act. Recently the Department of Labor, Wage and Hourly Division released a guide to the law. While it is written to the …
Article courtesy of SBAM Approved Partner ASEBy Michael J. Burns Employees who take leave under the Family and Medical Leave Act may think they can also hop off for a recuperative vacation during their approved …
Business Next host Michael Rogers talks with Kalamazoo small business owner David Rhoa, owner of Lake Michigan Mailers, about his decision to convert his truck fleet to dual propane/gasoline. Also on today's show, Michael talks …
Join experts in the field of health care reform for a free, one-hour webinar on the impact of the Affordable Care Act on the small business community.Thursday, August 16, 2012Noon - 1:00 p.m.During this hour, …
Article courtesy of SBAM Approved Partner ASEBy Michael J. BurnsRecently ASE has taken calls from members asking how to calculate the correct overtime rate when a single non-exempt employee works two different jobs at two …
Article Courtesy of SBAM Approved Partner ASEBy Anthony KaylinSeasonal Affective Disorder, or SAD, is a recurrent type of depression that happens at a certain time of the year for the affected person. Many people remain …
Article courtesy of SBAM Approved Partner ASEBy Joe DeSantisBeginning January 1, 2013 it will be legal for Michigan employers to set up Work-Sharing programs that will help them avoid laying off employees during downturns. The …
Article courtesy of SBAM Approved Partner AdvanceHRThere's always a chance that an employee will get called for jury duty. When that happens, what is the policy about paying the employee while away from work for …
Article courtesy of SBAM Approved Partner ASEBy Mary Corrado According to a study done by McKinsey and Company earlier this year, nearly 140,000 women have made it to mid-level management, but only 7,000 have become …
Join SBAM approved partner ASE for three webinars on a variety of human resources topics. Each webinar airs at 2:00pm Eastern time.July 11th: Creating a Training Program and Learning Culture in Your OrganizationJuly 18th: Preparing …
The Small Business Association of Michigan’s (SBAM) latest June 2012 Small Business Barometer survey of 600 small business owners finds entrepreneurs reporting higher sales and profits, and increased hiring, compared to last fall. Twenty-two percent …
Today on Business Next, Small Business Association of Michigan president Rob Fowler asserts that last week’s Supreme Court decision on Ombamacare could actually create more demand for employer-based health insurance coverage. And, Eric Restuccia, the …
Article courtesy of SBAM Approved Partner ASEBy George Brown In difficult economic times, all employers are likely to handle employee garnishments at one time or another. How timely and effectively you manage the garnishment is …
On today's show: How to communicate with young employees and train them to provide great customer service to all customer age groups. Michael Rogers talks with business consultant Tom Borg. And, the challenges and rewards of …
Article courtesy of SBAM Approved Partner AdvanceHRHow One Nurseryman Encouraged EmployeesDale Siems has been a "down-to-earth" employer. No newfangled theories and consultants for him -- just caring, communicating and a lot of hard work.Siems has …
Article courtesy of SBAM Approved Partner ASEBy George Brown Your compliance department needs to manage the growing demands of more and more stakeholders, while positioning itself for the future. A recent survey sets out to …
