Train your young employees to provide great customer service. Wednesday on the free Business Next audio seminar!

On today’s show: How to communicate with young employees and train them to provide great customer service to all customer age groups. Michael Rogers talks with business consultant Tom Borg. And, the challenges and rewards of being a small business person and owning an art gallery. Interview with Tiffany Klein, owner of the new La Fille Gallery in downtown Lansing. Also, Michael talks with Lance Hill and Byron Pettigrew, co-founders of a small and unique company in Traverse City called High Five Threads that sells locally sourced Michigan apparel.  

Listen Wednesday at 10 a.m., 3 p.m. and 8 p.m. on the Michigan Business Network. SBAM members can log in and listen to archived programs anytime on a PC or mobile device by going to the Business Next show page.