Why a People-First Approach Will Keep You Ahead of AI in the Workplace

In a world where technology and artificial intelligence (AI) are advancing at a rapid pace, it’s natural to wonder about their impact on the workforce. Will AI make certain jobs obsolete? Is there any skill that AI can fully replace? According to a recent report from Indeed, the answer is a reassuring “no.” The report emphasizes that there are “literally zero” skills where AI can entirely take over from human capabilities. Rather than seeing AI as a threat, this finding highlights a promising opportunity for employers: a shift towards a people-first hiring approach and a strong focus on upskilling their teams.

AI has made tremendous strides in automating routine tasks, analyzing vast amounts of data, and even simulating certain aspects of human interaction. But while AI can excel in specific, repetitive functions, it still falls short when it comes to the complex, creative, and relational aspects of many roles. Human qualities like empathy, critical thinking, problem-solving, and adaptability are all areas where AI lacks the nuance and understanding required to truly replace human workers. This gap is where employers can leverage their human capital to set themselves apart.

By valuing the specific skills that candidates bring to the table, companies can ensure they’re hiring individuals who have the abilities needed to thrive in an evolving workplace. Moreover, investing in employee upskilling can further solidify a workforce’s resilience against technological disruptions. Offering training and development opportunities allows employees to adapt to new tools and methodologies, positioning them as essential contributors to the company’s goals.

A skills-focused mindset not only empowers current employees but also creates a more inclusive recruitment environment, allowing talented individuals from diverse backgrounds to demonstrate their capabilities. As industries increasingly rely on technology, companies that champion human skills – especially those AI can’t replicate – will be at a distinct advantage.

AI might be transforming the workplace, but it’s not replacing the need for human talent. By taking a proactive stance on skills-based hiring and continuous learning, companies can build a resilient, adaptable workforce that is prepared for the future, while fostering an environment where technology complements, rather than competes with, human potential.

As we look forward to 2025, ASE will be offering several new AI courses to help your talent utilize AI to enhance their productivity while not replacing their human talent. Employers who embrace AI while realizing the value of their human talent will stand apart from their competitors and be more successful in the long run.

How has your organization embraced AI? Email me at mcorrado@aseonline.org.

By Mary E. Corrado, courtesy of SBAM-approved partner, ASE.

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