A new TalentLMS report sheds light on the profound impact of artificial intelligence (AI) on the workplace skills and interactions of Generation Z. This generation, born roughly between 1997 and 2012, is quickly becoming a dominant force in the workforce. The report reveals that nearly half (47%) of Gen Z workers prefer AI guidance over traditional managerial advice. This preference underscores a significant shift in how this cohort values technology and its role in their professional development.
A striking 66% of Gen Z employees believe that AI enhances their skills, illustrating a strong belief in technology’s potential to boost productivity and competence. However, this reliance on AI comes with a downside: 39% of Gen Z workers report that their interactions with colleagues have decreased, potentially affecting team dynamics and workplace culture. This shift suggests that while AI may streamline workflows and improve efficiency, it could also lead to a reduction in face-to-face interactions, which are crucial for building relationships and fostering teamwork.
In terms of skills development, AI appears to be a double-edged sword for Gen Z. While 65% of these employees find that AI helps them enhance their hard skills, such as coding, data analysis, and digital literacy, there is a growing concern that it might be undermining their interpersonal skills. These soft skills, including communication, empathy, and teamwork, are essential for effective collaboration and leadership in any workplace. The report highlights that 62% of Gen Z employees feel that AI positively impacts their learning and development, yet 40% express concerns that AI limits their growth opportunities, suggesting a need for a balanced approach to skill development.
Furthermore, Gen Z places a high value on digital and technical skills, often at the expense of traditional interpersonal abilities. This trend points to a critical gap that organizations must address. To ensure the holistic development of future employees, it is essential for businesses to integrate AI in a way that not only enhances technical skills but also nurtures human-centric competencies. This balance will be key to preparing Gen Z for the complexities of the modern workplace, where both technological acumen and soft skills are indispensable.
For a more detailed analysis, the full report is available here.
By Heather Nezich, courtesy of SBAM-approved partner, ASE. Source: TalentLMS
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