Michael Rogers talks with Bruce Kasanoff, author of SMART CUSTOMERS, STUPID COMPANIES: Why Only Intelligent Firms Will Thrive, and How to Be One of Them.
Listen Wednesday at 10-11 a.m. ET (replay at 4 p.m., 10 p.m. and 4 a.m.) at www.michiganbusinessnetwork.com. Downloadable podcast version available a few days later athttp://www.michiganbusinessnetwork.com/radio/Business_Next.
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